24 x 7 onsite help desk

24 x 7 support center located at Dhaka, Bangladesh

Softlink web based support ticketing application that links end users to the help desk and support center

Flexible callout program based on time and labor

Customized application software support

ERP application support, maintenance and upgrade

AMC & SLA Agreement Services provide

Database backup, recovery, monitoring, maintenance and performance tuning

Application server support, maintenance, upgrading and performance tuning

Advisory support services on hardware, storage, networking

Hardware and software installation, maintenance, upgrading services